When you install one of our apps, we are automatically able to access certain types of information from your Shopify account. The full list available through Shopify can be seen here. This is visible in the setup process and can be reviewed before finishing the install.
We will store your *.myshopify.com domain as well as the email associated with your store. This is only to provide you with better customer support and is kept strictly confidential from third parties.
We have access only to the information that is given to us voluntarily via e-mail or from direct contact with our customers. We confirm that this information won’t be sold to any third-party organizations.
This information will only be used in responding to our customer’s requests, regarding the various reasons they have contacted us about.
The service uses Google Analytics to improve the functionality and the experience for you. You may opt-out of Google Analytics by using the Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.
We do not use other analytics or tracking cookies on our website.
1. Policy acceptances
2. GDPR requests
When a visitor on your store makes a GDPR request from the GDPR page, we are collecting the following data:
3. Deletion requests
When a visitor of yours requests his/her data to be removed from your store, we are collecting the following data:
Exporting personal customer data
When a visitor of yours makes a GDPR request ("Data Rectification", "Data Portability", "Access to Personal Data", "Right to be Forgotten"), no data will be saved by us or by the app. The data is taken directly from Shopify and sent to the user.
If you have any questions, feel free to contact us at email@example.com.
Last updated: 30 September 2019