Privacy Policy


This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Data

When you install one of our apps, we are automatically able to access certain types of information from your Shopify account. The full list available through Shopify can be seen here. This is visible in the setup process and can be reviewed before finishing the install.

We will store your *.myshopify.com domain as well as the email associated with your store. This is only to provide you with better customer support and is kept strictly confidential from third parties.

Data Collection and Usage

We have access only to the information that is given to us voluntarily via e-mail or from direct contact with our customers. We confirm that this information won’t be sold to any third-party organizations.

This information will only be used in responding to our customer’s requests, regarding the various reasons they have contacted us about.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy unless you specifically request to be excluded from this list. It is your right to do that too.

The service uses Google Analytics to improve the functionality and the experience for you. You may opt-out of Google Analytics by using the Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs.

We do not use other analytics or tracking cookies on our website.

Application Specifics

1. Policy acceptances

When a visitor of yours accepts your privacy policy through the cookie consent bar, our app is collecting the following data:

2. GDPR requests

When a visitor on your store makes a GDPR request from the GDPR page, we are collecting the following data:

3. Deletion requests

When a visitor of yours requests his/her data to be removed from your store, we are collecting the following data:

Exporting personal customer data

When a visitor of yours makes a GDPR request ("Data Rectification", "Data Portability", "Access to Personal Data", "Right to be Forgotten"), no data will be saved by us or by the app. The data is taken directly from Shopify and sent to the user.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have any questions, feel free to contact us at apps-support@isenselabs.com.

Last updated: 30 September 2019